About Air China

Air China, the flag carrier of the People's Republic of China, has grown to become a prominent player in the aviation industry, known for its extensive network that facilitates global connectivity. The airline was established as the result of a government-mandated split of the operating divisions of the Civil Aviation Administration of China (CAAC) into separate airlines. Air China inherited most of the CAAC's international routes and quickly set about expanding its international reach. Over the years, it has played a critical role in connecting China to continents such as North America, Europe, and Australia, thereby becoming a key link between China and the rest of the world. The fleet of Air China is noteworthy for its size and modernity, encompassing a wide range of aircraft suited to different types of operations, from short-haul domestic flights to long-haul international routes. The airline places significant emphasis on the passenger experience, ensuring that the interiors of its aircraft meet high standards of comfort and convenience. This attention to detail is consistent with the airline's aim to uphold a positive image on the global stage, underscoring safety, reliability, and customer service. In addition to passenger services, Air China also operates cargo services, which contribute significantly to its business portfolio, driving further its international logistics capabilities. Service wise, Air China is known for incorporating the essence of traditional Chinese hospitality, which resonates through both its in-flight and ground services. Passengers can expect a variety of amenities tailored to ensure a pleasant travel experience, such as gourmet meals that feature both Chinese and international cuisine, entertainment options that cater to diverse tastes, and comfort in the form of well-designed seating and onboard accommodations. Furthermore, Air China has invested in increasing its accessibility to passengers by enhancing its digital presence, which includes a user-friendly website and a mobile app that facilitate convenient flight bookings, check-ins, and real-time flight updates. Through its membership in a leading airline alliance, Air China also offers extensive connectivity and smooth travel experiences to its passengers, underpinned by benefits such as streamlined services and loyalty programs.

Overall Value for Money

2.6

From 123 reviews

Seat and Cabin Space

2.8

From 118 reviews

Customer Service

2.5

From 121 reviews

In Flight Entertainment

2.5

From 115 reviews