About Air Baltic
Air Baltic, officially known as AS Air Baltic Corporation, is a state-owned Latvian airline with its hub at Riga International Airport. Established to replace the former national airline Aeroflot Latvian SSR division, which was taken over from the Soviet Union, Air Baltic serves as the flag carrier of Latvia. Since its inception, the airline has focused on building a strong presence in Eastern Europe, aiming to connect Baltic cities with major European destinations, while steadily expanding its reach into Western Europe and beyond. Air Baltic's early years were marked by strategic partnerships and modernizing initiatives that paved the way for its evolution into a key player in the regional aviation market. The airline has shown resilience and adaptability, refining its operational strategies and network to enhance connectivity within the region and accommodate the evolving demands of international travel.
The airline operates a fleet that is known for being streamlined and optimized for both efficiency and environmental considerations. This approach allows Air Baltic to maintain a robust flight schedule, offering services not just in Europe but also to destinations in the Middle East and other regions. The airline has continually invested in upgrading and modernizing its fleet, demonstrating a commitment to maintaining high safety standards and improving passenger comfort. These efforts have helped Air Baltic to establish a reputation for reliability and service quality among travelers. Sustainability has become a cornerstone of the airline's operational philosophy, aiming to reduce the environmental impact of its flights and lead by example in the aviation industry.
Over the years, Air Baltic has diversified its services to cater to various passenger needs, ranging from economy to business class offerings. The airline is lauded for its innovative approach to customer service, leveraging technology to enhance the travel experience. This includes streamlined online booking systems, mobile check-in options, and personalized services onboard. Air Baltic also offers a loyalty program that rewards frequent flyers with benefits like priority boarding, lounge access, and free baggage allowances, making it an attractive option for regular travelers. Throughout its operations, Air Baltic has emphasized the importance of cultural touchpoints, often incorporating Latvian symbols and traditions into its service to promote national heritage on an international stage.
Overall Value for Money
2.5
From 34 reviews
Seat and Cabin Space
3.3
From 32 reviews
Customer Service
2.9
From 34 reviews
In Flight Entertainment
2.6
From 16 reviews
Baggage Handling
1.4
From 7 reviews
Check-in Process
2.3
From 7 reviews
Meals and Beverages
3.4
From 19 reviews
Recommend Airline
38.2%
From 34 reviews
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