About Delta Air Lines
Delta Air Lines is a major American airline founded in the early 1920s, initially as a crop dusting operation. It has since grown to become one of the largest and most prominent airlines in the world, with its headquarters in Atlanta, Georgia. Delta's evolution from a humble agricultural service to a global aviation powerhouse mirrors the broader growth of the airline industry. Over the decades, Delta has expanded through mergers and acquisitions, absorbing and integrating other airlines to broaden its network and increase its market share. These strategic moves have helped Delta not only expand its domestic U.S. presence but also significantly increase its global footprint, offering flights to numerous destinations around the world.
Delta operates one of the largest fleets of any airline globally. This extensive fleet allows it to offer a wide range of services, catering to both business and leisure travelers. Delta is known for its emphasis on customer service, striving to provide a comfortable and efficient experience for passengers. Its aircraft are equipped with various cabin configurations to cater to different passenger needs and preferences, including premium options for those looking for enhanced comfort. The airline places a strong emphasis on technology and innovation, continually updating its fleet with newer, more efficient aircraft and investing in digital solutions to improve the customer experience.
In addition to passenger transport, Delta provides several other services, including cargo transport, which makes a significant contribution to its business. Delta's cargo services enable the efficient transport of goods and commodities across its vast network, benefiting from the same operational expertise and infrastructure as its passenger services. Delta also has a robust loyalty program, which rewards frequent flyers with various benefits and perks, enhancing customer loyalty and satisfaction. The airline's focus on safety, reliability, and customer service has helped it maintain a leading position in the airline industry. As it continues to adapt to the changing market landscape and passenger needs, Delta remains committed to innovation and excellence in its operations and services.
Overall Value for Money
2.6
From 230 reviews
Seat and Cabin Space
3.0
From 216 reviews
Customer Service
2.9
From 232 reviews
In Flight Entertainment
3.3
From 161 reviews
Baggage Handling
3.3
From 25 reviews
Check-in Process
3.1
From 28 reviews
Meals and Beverages
3.2
From 197 reviews
Recommend Airline
37.1%
From 245 reviews
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