I had booked a flight from Newark to Paris and upon uploading my passport information I found out my tickets had been cancelled. Not through an email or a phone call, but by chance that I checked my flight information. Delta would have been okay having me and my family show up at the airport just to find out that our seats had been taken away from us. Despicable. I sat on the phone for another four hours being transferred from person to person, each less helpful than the last. Turns out they had already sold my seats, out from underneath me, and could not even offer a refund. Not only this, but I am now required to pay another $6,000 to sit in a class of service that was not below the class of service that my previous seats were in. I have WASTED time and money on this repulsive airline and I wish I would have just booked a different one. Now all that I can do is steer clear of Delta, and STRONGLY advise that you do the same. DISGUSTING!!!
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Delta Air Lines
Overall Value for Money
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Baggage Handling
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Check-in Process
Meals and Beverages
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