Booked using QFF points in September 22 for trip in May 23. Had a booking reference, emails advising of updates to flights , showing showing in my App. Got to check in to be told we owe $1050.00. Had to pay it to get on plane. We are so disappointed but grateful I guess that we had saved some money for the holiday that we could use to at least get there to spend time with my family.
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Qantas
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
1
Meals and Beverages
n/a
Recommend Airline