Qantas continues its down slide . Qantas club lounges grossly understaffed and services and offerings cut to the bone. No ticket counter or services at the airport if you have a query want to book a ticket or change something you have to call the call centre or use your own device. Appalling customer service. Time for a CEO change as QFs profitability cant be expected to change with standards that are frankly an embarrassment of our National Flag Carrier.
0
Comments
No comments yet, be the first to write one.
Qantas
Overall Value for Money
2
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
4
Baggage Handling
4
Check-in Process
2
Meals and Beverages
4
Recommend Airline