The multiple legs of travel done with Qantas over the past few months has been some of the worst experiences in travel I’ve had period. The staff are unable to answer simple questions and give completely wrong and Contradictory answers. Flights have been delayed with no explanation or updates given to passengers. Staff are sassy, rude and confrontational when asking for help. This trip will be my last with Qantas. I feel like me and the passengers were treated like cattle.
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Qantas
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
2
Baggage Handling
2
Check-in Process
2
Meals and Beverages
2
Recommend Airline