Passenger Review

easyJet review by Zilong

3 / 10

04 March, 2023 by Zilong Li

Premium Economy

Terrible service. The price showing on the website is not the amount you pay. You will get charged for your on board suitcase and sit when you purchase the ticket. And pay the same suitcase when you check in online. When I come to the boarding station, the server didn't allow me to take it on board and asked me to pay it as a checked luggage. However when I took it on board, it perfectly fitted in. Am I getting charged just because of asian looking and having a rimova standard on board suitcase?

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easyJet

easyJet

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

3

Baggage Handling

1

Check-in Process

1

Meals and Beverages

2

Recommend Airline