Passenger Reviews

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Nav Men

almost 5 years ago

2 / 10

Peach Air review by Nav

Would stay away from them. Limited options. NO transit options. restrictive policies. poor refund policy.

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AA Amrouche

over 5 years ago

2 / 10

Peach Air review by AA

Complete uncomfort and full stupidity of the crew. Seat are so small I couldn't fit and I'm 190cm / 6ft 2. Could not sleep, could not work, could not eat. I asked to move to an exit row seat since there were 3 empty ones 3 rows before, but no. The stupidity of the flight attendants and their alienation to stupid rules are stronger than common sense. I had to seat for 2 hours with my back completely twisted and my knees bothering my left neighbors.

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ar

over 7 years ago

2 / 10

Peach Air review by Amaury 2017-07-02

Worst company ever. They told us we were too late when plane was actually cancelled. We all lost $250 +. Do not take, in any circonstances.

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ar

over 7 years ago

4 / 10

Peach Air review by Juan 2017-06-02

I wish there was an option for zero stars. I've taken several flights with peach and ALL have been delayed an hour or more. There is too much misinformation during the delays. They changed the departure time multiple times. Don't waste your time. Spend a few dollars more to fly Jetstar.

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ar

over 7 years ago

4 / 10

Peach Air review by Su 2017-04-06

Absolutely horrendous. Flight cancelled. Flight attendants and pilot did not bother to give any explanations. Had to wait at airport for hours before we were given any explanations. The flight team had the audacity to cut our long queues to reclear immigration.

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ar

over 8 years ago

3 / 10

Peach Air review by Nic 2016-06-02

This is my second time flying Peach, and I regret it, again. The counter manager said it best: "There aren't enough airplanes. No, I can't do anything for you."

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ar

over 8 years ago

3 / 10

Peach Air review by Carmina 2016-05-04

I flew from Okinawa to Narita last week and today I got back to Okinawa, and it's inconvenient. The flight going to Narita felt like I was in a theme park ride, somehow I felt sick to my stomach, and that never happened to me before. Also, they dont even offer at least water in the flights. The peach terminal in Narita is okay, as they share with ANA, but the peach terminal in Okinawa is bad. The baggage claim is literally the staff carrying the bags and bringing it to you, no conveyor belts. Its looks like youre in a cargo or warehouse and you would have to ride a shuttle bus to go there. Aside from that it was late, I was told to arrive Okinawa at 5:17, it's 6:30 now and I'm still waiting for the shuttle bus. I hope they had fixed this before opening a terminal in Okinawa. They also have "cheap flights" but after you book everything, the price doubles due to some fees. Like my ticket was supposed to be 7,200 yen or something, but it cost me 12,000 one way.

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ar

over 8 years ago

3 / 10

Peach Air review by Raymond 2016-03-02

I used peach a few tines and usually I had no complaints but the last time i used them there was an error on their side and they didnt charge my card. They offered only that I pay the new day of price which was nearly 4 timeswhat I thought I paid! Showing them thr confirmation email did nothing for me. They were not helpful at all. I recommend using other discount airlines like Vanilla or Tigerair.

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ar

over 8 years ago

9 / 10

Peach Air review by Adam 2016-02-27

Fantastic experience. first time flying with peach and they were great. Check-in was simple and easy at Osaka and the crew were great. No problems at all. I am 6'2 and found the seats comfortable enought for the 1 hour flight FUK-KIX

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ar

over 9 years ago

10 / 10

Peach Air review by Brendan 2015-02-19

Peach Aviation Flight MM319 - Osaka (Kansai) to Tokyo (Narita). A320 Aircraft. Check-in method was easy using the self check-in machines. Baggage were checked through a machine scanner than through to the baggage drop area. Remember if you want to check in one bag or two bags, buy the bags before hand. I made the mistake of buying just one bag. Peach Aviation staff are one of the most polite crew I have ever come across. The way in which they handle their passengers is extremely careful. I think they put most of their pride in giving their customers the most enjoyable flight experience. I believe with Peach Aviation, Passenger satisfaction comes first. There was always a smile one each crew members face. They were also able to give important information regarding the flight, when they were going to land, when they would hit turbulence also the time in which you can use the lavatory until. These announcement were also repeated in English beautifully. One of my best flying experiences ever. I recommend Peach Aviation for anyone intending to fly domestically in Japan, or even a quick international trip to South Korea. 4.5 Stars out of 5 for this low cost Japanese airline!

12 total reviews