Passenger Review

Aegean Airlines review by Salma Elbanna

3 / 10

27 September, 2024 by Salma Elbanna

Economy Class
2 to 3 months ago

Terrible Experience with Aegean Airlines – Lost and Damaged Bags, No Support Terrible Experience with Aegean Airlines – Lost and Damaged Bags, No Support I had an awful experience with Aegean Airlines that I feel compelled to share. During a transit flight, Aegean Airlines lost my bag, and despite my repeated efforts to follow up, their customer service has stopped replying to my emails being completely careless. After two months, they still haven’t found my bag and have escaped from compensating me for the loss! To make matters worse, I also had two damaged bags, and once again, Aegean Airlines showed no concern or willingness to address the issue. To add insult to injury, they even blocked my access to their tracking page, leaving me completely in the dark! Their lack of communication, care, and basic customer service has been appalling. Worst airline experience ever! If you value your belongings and peace of mind, I strongly recommend avoiding Aegean Airlines. Save yourself the suffering!

0

Comments

No comments yet, be the first to write one.

Aegean Airlines

Aegean Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

2

Meals and Beverages

3

Recommend Airline