Finnair review by Elisabet

I do not recommend flying with Finnair, I will never fly with them again. As a cheap flight company they overbook their flights, meaning that even though you have a ticket, they might refuse you to get on the plane. This happened to me. I would have expected an apology and instant help to get me on the next flight, but this didn’t happen. Their flight attendant tried to put the blame on me saying that it was my fault and I was late for the flight. I wasn’t late, I had 2 people lining up in front of me who got on the plane, when the line got to me I got told that sorry you can’t get on as there are no seats left. Also, the flight attendant wasn’t really helpful with finding a solution she was acting like it was not her problem. Very poor customer service!!