I often fly with IndiGo during my visits to India. My last flight with them was in September 2021 on the Hyderabad-Mumbai sector. You get your money's worth in IndiGo. The airplanes, all very new A320 NEO/A321 NEO can already look somewhat tired sometimes, but they are quite clean. The crew are quite mixed. Some are friendly but most seem very distant and uncaring. Their onboard meals are all overpriced, so I never buy them. On the occasions that I have bought them, I've found them to be below average. IndiGo should realise that we Indians take our food seriously, and have high standards in this area. Overall an ok carrier for short 1-2 hour flights. I would not fly them on longer hauls.
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IndiGo
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline