A national disgrace. 2 confirmed business class flights were cancelled, 1 without notice upon arrival at the airport, the other with zero notice until I tried to check in online 24 hrs prior. Very unreliable, with average service on board and very average lounge. They also decided to bump my business ticket to economy upon rebooking me for a next flight. The last thing you want on a long European trip is an unreliable airline with zero empathy. Fly with someone else, BA should be your very last choice.
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British Airways
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
1
Baggage Handling
3
Check-in Process
2
Meals and Beverages
2
Recommend Airline