I took a trip to Hawaii for the first time ever for my honeymoon with my husband. Somehwere I had planned to go since I was a child. The island is beautiful and the people are lovely. Unfortunately the staff and customer service wasn't. We were left hungry both on the way and back as they couldn't provide a vegetarian meal even though I had checked double times both ways. no effort was made to provide substitute food and the staff has very little concern. The 9 hour flight was a struggle and we will not be flying with them again. After complaining we received 100 credit with the airline. Not sure how this helps me?
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Hawaiian Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
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Check-in Process
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Meals and Beverages
Recommend Airline