Passenger Review

China Eastern review by Soeren Hjort

2 / 10

06 November, 2019 by Soeren Hjort Madsen

Economy Class

I was detained in China because a mistake by China Eastern Airlines. No access to water, food and internet for 11 hours. Over 500 USD lost because of China Eastern Airlines. I bought a ticket straight from your website and because you did not disclose a stop in Kunming. I was forced by Chinese policemen to stay in detention for 11 hours without water because they did not allow me to enter Kunming. I am requesting a refund of USD 254 that I paid for the ticket. Since you are inaccessible I will distribute reviews each day until the case has been shut to my support. I am a Danish national. China's 24, 72 and 144 Hours transit visa program is broadly known, and I am eligible, but not when you change my ticket! Thus China would not enable me to enter in light of your stop in Kunming. The alleged non-stop trip with China Eastern Flight 2569 to Chiang Mai supposedly rescheduled to take on travelers some place in Kunming. Several Chinese police officers were inspected me for 11 hours. I was detained in the airport because China Eastern Airlines online tickets sales.

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China Eastern

China Eastern

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline