We booked a flight from Barcelona to Malaga as the last leg of a journey from USA to Spain. Arrived at the check in kiosk with only 20 mins. before our flight left. The airline refused to check our bags, stating that we had to arrive 40 mins before. Customer service was equally unsympathetic, instead charging us a ticket change fee of 110€ each to put us on the next flight, a ticket that we could have purchased outright that day for 120€.
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Vueling
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
3
Baggage Handling
3
Check-in Process
1
Meals and Beverages
3
Recommend Airline