Frontier Airlines review by Zhiyuan

Frontier did disgusting things to us. Fight number was 2878. Flight was supposed to depart at 6:56 pm. The plane encountered 'technical' problems during inspection. As a result, the flight was postponed for several times until finally rescheduled to 9:45 am next day. Now is the disgusting part. We stood in a line until 1 am to be booked to hotels to stay over night. About 15 of us were told that we were booked to the hotel "Pullman Miami Airport" and we had to get to the hotel by ourselves. When we arrived, the hotel told us that there were no room available and we were not booked at all. Ridiculous. The airline crew must knew it. To get rid of us, they tricked us to the hotel by setting us up! We tried to contact this airline and couldn't make the phone call through anymore. When we realized Frontier set us up, it was about 3 am. Some of us slept in the lobby and some of us booked other hotels by ourselves. I slept for less than 2 hours that night. I am wondering if we can sue the airline together.