I never thought I would have to write such an experience with any airline untill i flew United.I was in the US to visit my relatives and we took United flight from Bombay to Newark in March and from there we had a connection to San Francisco.Our flight frm BOM-EWR was fine however little did i even imagine how horrible things were gona get.Now I had my old aged grandparents with me and myself and as being Indians we have a normal indian accent and we cant understand american english well as its fast spoken however at EWR airport our experienxe with the check in staff was a sign of how worse things are gonna get.First of all the check in counter lady was rude and she knew we were coming to the US for the first time and still didnt help me figure out how to do the kiosk thing which she asked me to proceed with as the system wasnt working at her desk and I heard her mumble racial slur at me like "Better fly on a cow" I never thought I would face such hatred in my life but There it was..WILL NEVER FLY THIS AIRLINE
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United Airlines
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