American Airlines review by Dr Christopher

We were initially scheduled for Flight AA2768 at 6:00 am CDT to meet our Carnival Cruise Ship Sensation in Miami. Sensation’s last boarding and scheduled departure was at 1430 EDT. Aircraft flight 2768 was cancelled. The ticketing agent tried to schedule us on any flight that would get us to the ship on time. However, all flights to Miami were overbooked (7,am 9am and 11am EDT). There were delays on the tarmac so we missed our ship. We talked again to the baggage claim service supervisor Gretchen so we could get our bags. She said the bags were being retrieved and should be soon. We never got them. Went two days without bags or help.