Passenger Review

TAP Portugal review by Robert

9 / 10

26 February, 2023 by Robert Mitchell

First Class

My first TAP flight was in 2003 from Lisbon to San Paulo in First Class. They only served one drink. I do not remember a meal. The seats were uncomfortable compared to American, Delta, British Airways, etc. I gave them another chance last year fling from Miami to Lisbon in Business Class (This replaces First Class). This was a whole new world. I had a one seat to bed so I did not have a fellow passenger next to me. Great entertainment choices on a quality screen and headphones. I was served a appetizer, salad, main course and dessert along with wine. The food was fresh, tasted great and was as good as any of the other airlines. The seat bed/bed was very comfortable. My only negative comments: They were late taking off from Miami so I missed my prepaid van service to the cruise hotel. The staff did not follow up to check on refill of drinks or any other passenger requests. They did promptly comply if you walked up to their area in the front of the plain.

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TAP Portugal

TAP Portugal

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

4

In Flight Entertainment

5

Baggage Handling

5

Check-in Process

3

Meals and Beverages

4

Recommend Airline