Passenger Review

Air Serbia review by Alen

2 / 10

04 March, 2020 by Alen Fatur

Economy Class

I wanted to buy tickets on officall airserbia webpage when i came to the end the billing was 258 euros on screen.Photo! But when payment procesed they riped me off 27€ for reservation not 258€. Photo! I had to buy again for 258€. When i caled customer support they just said we will tranfer complain to another department. And they did nothing! I think that is their policy The price on web page is incorrect they charge extra! Then they send me 3 emails before flight if i want upgrade to business class(istanbul-belgrade) for charge. When i came to plane all seats are economy(like easyjet). Fraud! Avoid them

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Air Serbia

Air Serbia

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline