Passenger Review

Malindo Air review by meera kanakamma 2017-08-08

6 / 10

15 August, 2017 by ar

Economy Class

I am satisfied with malindo's in flight services. But malindo has very bad luggage services. I missed my luggage during inbound and outbound journey from Kualumpur airport. I got my inbound luggage after 3 days and outbound after 2 days. Some serious organizational issues in their baggage section. May be the staffs are either non- professional or irresponsible. An airline can easily spoil your wonderful vaccation. That is the conclusion. I will not recommend malindo any more evenif I travelled 2-3 times before my last spoiled trip. If malindo needs to keep their reputation they have to work on the issue rather than trying to find out the missing luggage and give it back to the passenger after 2 or 3 days.. Really unprofessional and irresponsible!!!

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Malindo Air

Malindo Air

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline