TAP Portugal review by Craig

Horrible airline. ZERO customer service!! Tap cancelled our flight without warning and refused to compensate us for it. We were forced to take a taxi to our connecting city for a cost of over 400Euro and once we finally got there we found out that tap sold off our seats on that flight and refused to let us board until we argued our way on after many hours of being told the flight was full. Once on the plane I noticed over 10 open seats in my section alone. TAP likes to cancel people's seats and re sell them for more profit. Once home our luggage was missing and did not arrive with our flight! We were assured that Tap airlines would reimburse us for all the issues. Been home for 8 days now and sent over 10 emails and TAP has yet to reply. Do not fly with this airline!! They are crooks and the service is the lowest of the low. Rude employees every step of the way and a customer service department that I'm sure doesn't even have employees working in it because they can't reply to some emails. Be warned, stay away from this airline!