Passenger Review

Air Serbia review by Leandro

4 / 10

09 August, 2023 by Leandro Ygonia

Economy Class

They lost my luggage on the 24th of June from our flight from Paris to Zadar and even now on the 27th of July, they have still not replied to my emails in regards to the whereabouts of my luggage or my claim for compensation. I would recommend anyone to never ever consider flying with Air Serbia as this situation has not only happened to me, but my entire group of twelve friends during our month travels to Europe. We all ended up having to spend an extra €200-300 buying new clothes, bags and toiletries, not to mention losing $1000 worth of belongings that I am being refused compensation for.

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Air Serbia

Air Serbia

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

3

Meals and Beverages

2

Recommend Airline