Unprofessional they do not honor rules of other airlines that flew me in. I get 2 x 32 kg bags and they decided they want to take money and said u should have read our rules. They charged me 300$ for excess 22 kg's! I would buy a full bag of 32 kg for 75$ from USA!!! And nit just that they said this money is only to Amsterdam and made my bags need checked out and back in again in Amsterdam ( jeopardizing my flight to USA). They say You Are in AirAstana only our rules apply!!! Will try my utmost to avoid this airline.
0
Comments
No comments yet, be the first to write one.
Air Astana
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline