Passenger Review

Kenya Airways review by Nigel

3 / 10

16 July, 2019 by Nigel tranter

Premium Economy

Not recommended at all. Everything that can go wrong will probably go wrong. The staff are arrogant. They treat you like sh!t and when you seek assistance they are arrogant and incompetent. Had a bad experience with my family. Sent to the wrong place for my bulk baggage. Wasted my time. and so on. For what? Avoid the pain and fly with a normal airline.

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Kenya Airways

Kenya Airways

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline