Viva Aerobus review by NATALIA

My first flight was delayed 3 hours. VIVA AEROBUS hasn't even updated the information about the plane being delayed at the airport. I kept checking the screens, and even 2 hours after the plane was supposed to take off, the screens showed the status of the flight: on time. The application kept showing diferent times of departure, and the employe at the window was more and more scared. I stopped asking him after a while. Finally, we boarded the plane just to sit there for an hour because they didn't have any fuel. ?. I'm at the airport now to get the flight back, and I got all excited because the plane actually came from Mexico City on time to pick us up from Oaxaca. Unfortunately, they told us that we can't board the plane because it's delayed. The application stopped working and doesn't give any updates about the status of the plane. This is my last flight with this airline.