Passenger Review

Air Europa review by Arnold

4 / 10

07 April, 2019 by Arnold Staniczek

Economy Class

I flew UX89 from Madrid to Santo Domingo. No boarding in groups, so usual chaos. When I approached my seat (47D), I noticed someone already was sitting there. A crew member came up and told me I was wrong (I wasn't) and demanded I should take the seat behind it (48D in my opinion). I didn't argue. Then of course a passenger who had booked 48D came up. The same steward suddenly explained to me that I am plain wrong and that 47F in fact was 47D. It took 2 other crew members to convince the steward that I was right. Unbelievable! A crew that is not aquatinted with seat numbering!! Then of course the usual odd things: Horrible food, 3 Euros for headphones on an intercontinental flight. Of course my steward did not issue the immigration forms before landing, so customs took additional time. NEVER EVER AIREUROPA!!

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Air Europa

Air Europa

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

4

Check-in Process

2

Meals and Beverages

1

Recommend Airline