Emirates review by ALIREZA

Before the flight, I called the fly Emirates to make sure that all the things were set and the bassinet for the baby is confirming. The fly Emirates customer service told me that the basinet is booked and the baby will have the basinet for sure. I mentioned the age, size, and weight of the baby. 15 min after the takeoff, we asked the bassinet, and the flight hostess refused the bassinet in terrible behavior due to the baby's size and asked us to keep the baby on the lap for more than 12 hours. So, we kept the baby on our lap for more than 12 hours which emotionally and physically affect us. In addition, we found that our baby stroller is broken. Oh my god. They refuse to compensate. So, I am writing to warn you never fly with fly emirates if you have a baby or kid.