Passenger Review

Alaska Airlines review by Leila

4 / 10

28 August, 2019 by Leila MDowell

Premium Economy

Usually late, rude flight attendant removes passenger from plane for no reason -delaying the flight even more. Was she racist? An incredibly rude flight attendant had a person taken off the plane for no reason at all. She had stood up to check on her bag but sat right back down, The flight attendant who was rude and scowling ever since we embarked told her because she broke the rules she was going to be taken off . The passenger was not arguing or disruptive and immediately complied by sitting down.but the flight attendant Kaitlyn said because she broke a rule she was being taken off It took about an hour to return to the terminal, remove the passenger and then taxi back out making us all late. Flight attendants should have the ability to remove a passenger but not to just use that power if they don't like someone. The passenger she had removed --who again was not arguing or disruptive and had immediately complied and sat down -- was African American. Was the attendant racist? Would she have done that if the lady was white?

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Alaska Airlines

Alaska Airlines

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

1

Baggage Handling

3

Check-in Process

3

Meals and Beverages

3

Recommend Airline