Passenger Review

Spirit Airlines review by Ariline

2 / 10

30 March, 2020 by Ariline Expert

Economy Class

OMG! How is it that this DECEPTIVE airline is still in business. Why is Spirit Airlines deceptive? THEFT! 1.) i gave up my seat due to their over-bookiing 2.) i was hassled when i attempted to use the voucher 3.) i had to send 6 emails to management before i got the approval to use the voucher; HORRIBLE! it gets worse... 4.) then when i got to the airport to use the voucher the agent would NOT allow me to travel... 5.) finally the Station Manager acquiesced to voucher; HOWEVER... to use for a future date; NOT the day i'm standing with bags and hotel room paid for in Colombia etc... NIGHTMARE! ? for God sake RUN for your life,,, RUN! RUN! RUN from spiritless airline!

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Spirit Airlines

Spirit Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline