Passenger Review

Ethiopian Airlines review by Tebebeyesus

2 / 10

11 December, 2019 by Tebebeyesus Garedew

Economy Class

We bought a ticket from Ethiopian airline two months out of our actual flight date(Actual Flight date is Jan 31st/2020). We bought 4 tickets for a family vacation and by mistake chose the wrong date. After buying the ticket we wanted to change the flight date to be 2 days later than the booked flight date, namely Feb 2nd/2020. To this request, Ethiopian Airlines is charging us what they call a cancellation fee of $300 per ticket which comes out to $1200 plus the price difference which they say is $130 per ticket. So, just to do a mere change of flight date, Ethiopian airlines is charging us a Total of $1720. I find this highly unethical and incredibly insensitive.

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Ethiopian Airlines

Ethiopian Airlines

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

n/a

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline