My suitcase was delayed on my outbound flight from Toronto to Montpellier. I was told at the airport to spend 100 euros on essential and make a claim when I got home. I arrived home within the 21 days in which a claim needed to be made. Again my suitcase was delayed on my return flight with Air France with my receipts for making the claim in it. When my suitcase was finally delivered it was past the 21 day grace period and the claim was denied. If you need to make a claim with this airline don't wait. Do it as soon as your suitcase arrives and before they have a chance to lose it again,
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Air France
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Recommend Airline