Passenger Review

Scoot review by Judi

4 / 10

04 May, 2023 by Judi Rimmer

Economy Class

Had a great Singapore Airlines experience last year flying Sydney to Heathrow via Changi so booked with them again for March 2023. E ticket stated 4 flights with Singapore Airlines but Sydney to Changi turned out to be Scoot. Very bad experience. Old plane with hard seats and no cushion.Arm rest broken and patched with sellotape. One poor quality, complimentary meal and drink and after that everything had to be paid for, even drinking water. No inflight entertainment. This was an 8 hour flight!! Arrived at Changi feeling tired and uncomfortable, with another 14 hour flight ahead of me.Would not have booked if I'd known.

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Scoot

Scoot

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

4

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

4

Meals and Beverages

2

Recommend Airline