The worst luggage handling ever. Luggage was not transferred to my second flight and the luggage was delivered by a courier in the afternoon the following day. But when opening the suitcase it is apperantly so that the suitcase has been sitting outside in the rain the whole night because everything was soaking wet inside. On the return trip the business class lounge were under construction and the only other lounge available didn't provide access for business class passengers.
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Lufthansa
Overall Value for Money
n/a
Seat and Cabin Space
2
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
1
Check-in Process
3
Meals and Beverages
4
Recommend Airline