Professional, Polite, Personal. Providing good service on international flights during pandemic is a challenge and Vistara did a good job here on their new DEL to FRA sector. But do keep in mind the flight was only half full. Covid protocols were followed strictly and enforced gently where needed. Given the departure time of 3:15am the food service is of less importance, the breakfast however was served in good time and delicious. The 787 is always a pleasant experience anyway - and the exceptional baggage allowance of 3x32kg one of the reasond why I chose business class this time.
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Vistara
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline