Aeroflot review by Victoria

I have never traveled with such an unprofessional airline. Did not reach the other flight. A lot of other passengers had the same problem and there was a very long queue where you had to stand for about 100 minutes before getting help since they had only staffed two people. The staff cant communticate in English. It seems that all those employed by this airline hate their lives, they are on their cell phones rather than coming up with menus when you sit down at the restaurants, they do not smile at all and show that they are not interested in providing good customer care. We have never experienced vare the like ever. We have met at least 30 people who say they will never travel with this airline again. HR has failed miserably on which staff are employed in the company, and it is clear that it is control-based / financial-based HR, rather than a commitment-based HR.