Passenger Review

Smartwings review by Yan 2016-10-17

5 / 10

16 October, 2016 by ar

Economy Class

Well, although we knew it was a lowcoster, we didn't know it would be that low in terms of its standards. Lack of possibility to check in online in advance, HUGE lines to just three counters in the Prague airport in order to check in, landing in some backyard of the Tel Aviv airport (and having to ride to the terminal on board of the airport bus for some 20-25 minutes and, to top it off, waiting for the luggage for an hour. I understand that 330 Euro for Tel Aviv - Prague - Tel Aviv is not very expensive, but hey, I've used lowcosters before, and it was never THAT horrible!

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Smartwings

Smartwings

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline