Passenger Review

Malaysia Airlines review by Prakash

2 / 10

05 December, 2019 by Prakash Ma

Premium Economy

The worst flight experience of my life. The aircraft looked old and uncleaned. The food was cheap and insipid in a small snack size pack with no accompaniments. The worst part is they did not give dinner when we landed in the night. The entertainment was just in the name ( again they got the cheap old TV series and movies) on styled consoles. Since the twin tragedies, I have been avoiding this airline. But due to emergency I had to book the same day. This was the only airline that had seat availability for my route. I thought they may like to attract people with good service, food and entertainment. How wrong I was. Just an example: When I asked the cabin crew if she has any snacks for dinner, even peanuts will do. She rudely said we have none. They used a $2 coke bottle to serve it in cheap plastic glass to the entire zone. Last but not the least, they lost my baggage. DO NOT EVER TRAVEL with Malaysia Airlines.

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Malaysia Airlines

Malaysia Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline