Terrible Ground customer service. No compassion towards senior population, their employees lack of empathy is discussing. Never ever use this airline and if you have to, be prepared. Old airplanes, 4 years ago I took an airplane to colombia from Usa, I was surprised when I saw and ashtray in the bathroom.
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Copa Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
3
Baggage Handling
3
Check-in Process
3
Meals and Beverages
3
Recommend Airline