Passenger Review

SilkAir review by Gary

6 / 10

07 October, 2019 by Gary Hanson

Economy Class

A reliable and notable airline around regional Asian routes. However this reveiw specifically in respect to their Singapore - Cairns route. Not withstanding the operational issues created by the 737 Max grounding the 737-800 simply does not cut it on this route. Seat comfort and pitch are far from adequate and 1 meal service on a 6 1/2 hour flight is a stretch. Business class is comparatively an even poorer offer giiven the fares quoted and certainly does not meet the expectations of a full service airline. Aircraft type should be urgently reviewed. This is one route where I would strongly recommend fly via Brisbane for comfort sake.

0

Comments

No comments yet, be the first to write one.

SilkAir

SilkAir

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

4

In Flight Entertainment

3

Baggage Handling

4

Check-in Process

5

Meals and Beverages

2

Recommend Airline