Passenger Review

Jet2 review by David 2016-01-05

8 / 10

04 January, 2016 by ar

Business Class

I find Jet2 all that one can expect of a low-cost carrier. Hassle-free check-in when taking hold luggage, though I do object to the advert on the outside of some of their planes which says "22kg baggage allowance" but doesn't point out that this has to be paid for. Service is good and the meals quite acceptable and at a reasonable price. They even offered to take my carry-on bag at check-in and put it in the hold, which suited me fine. Was pleased when they agreed to give some compensation when I had to cancel the flight, but Austrian Airlines wouldn't. EDITORS COMMENT:Thanks for the balanced review.

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Jet2

Jet2

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline