Staff are told to remind passengers that face masks must remain on during the flight duration exception for eating and drinking… Staff don’t seem to care about the safety of passengers during the duration of the flight seeing as how they never ask passengers to wear their mask. If I’m ever seated next to someone not wearing a mask I’ll make a complaint (it’s gonna happen eventually) I get it’s a budget airline, but it’s not a budget health risk.
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Virgin Australia
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
2
In Flight Entertainment
1
Baggage Handling
3
Check-in Process
2
Meals and Beverages
4
Recommend Airline