I flew this airline from Kuala Lumpur to Almaty and Tashkent, and can see why it regularly wins the Skytrax award for Best Airline in Central Asia and India. I was pleasantly surprised with the food and beverage, cabin interior (the 767 from KUL to ALA was refurbished to look like a 787) and in-flight entertainment. The only disappointments were a late departure in KUL and having to use a bus to board the ALA-TAS flight, despite there being only 3 international flights on the departures board.
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Air Astana
Overall Value for Money
4
Seat and Cabin Space
4
Customer Service
3
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
5
Recommend Airline