Bulgaria Air review by Krasimir 2016-07-28

My wife and I decided to relocate to Bulgaria after living in Cyprus for over 7 years. We managed to book a ticket for our Chihuahua in the cabin but the cat had to fly in the cargo ( our plane had a special pressurized spot for 1 animal in the cargo). We paid 80 Euro for the cat's ticket. The flight itself was ok-ish. Nothing horrible and nothing amazing. Cold snack food but for a 2.5 hour flight, we didn't really care about that. Here comes the shock. Upon arriving, we asked the staff next to the bus about our cat and where can we collect it. They answered that it should arrive on luggage belt!!! Shock, as it is not horizontal. Anyway, while anxiously awaiting for the cage to pop-up, all the other people, including us, got their suitcases. No sign of the cage with the cat. I went and asked Lost and Found what might have happened. The answer? "Someone left a cage in the middle of nowhere, close to a wall, further back into the airport. Nobody even cared to ask whose animal it was. Absolutely horrible people, who i can't ever trust again with my or the lives of anyone else. Avoid this company like the plague!