A month and a half ago i flew Royal Jordan from Dallas,TX to Amman, Jordan. Ive spent the last month and a half calling non stop and complaining because they lost my checked bag (I flew business class) they havent been answering their phones but when they finally did, manager refused to speak to me and till this day they wont give me an answer to where my bag is. Literally no one has been willing to help me. They are by far the most unprofessional airline ive ever dealt with. I have screen shots of the only time i was able to get a reply from a staff member and they were so condescending and rude. Not one person apologized and i still dont know if or when ill get my bag back.
0
Comments
No comments yet, be the first to write one.
Royal Jordanian
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline