Passenger Review

Air Transat review by Jess

2 / 10

22 February, 2020 by Jess Martin

Economy Class

My husband, 2 friends, and I took a 7 day all inclusive trip to Panama from Toronto. We knew booking this flight that they do not serve food on this airline and that is ok. We planned to buy food on the plane because it's a 5 and a half hour flight from Toronto. We waited 3 hours until the stewardess came to us and by this time we were dying of thirst and starving. They proceeded to tell us that they ran out of all of the food items except chips and chocolate. The stewardess were very rude and did not even apologize for anything. I believe that every person makes their own memories and reviews but coming from a person who has taken 16 flights in the last year, this was by far the worst experience I have ever had with an airline. Choose a different airline. Air transat is not worth it.

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Air Transat

Air Transat

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline