Flew Newcastle - Cairns. Delayed 3-hours. Standard for them as 40% of all their flights delayed. No staff around to keep us informed. Cramped appalling seats, rude staff, not cheap once you include a bag. 8% cancelled rate so should be thankful they got me there at all. One of the worst airlines on earth. Australia needs a passenger compensation scheme to reign in this mob’s behaviour.
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Jetstar
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
2
In Flight Entertainment
1
Baggage Handling
4
Check-in Process
2
Meals and Beverages
2
Recommend Airline