Passenger Review

IndiGo review by Nayan

4 / 10

04 March, 2023 by Nayan Garodia

Economy Class

They don’t display free seats during web check in and entire seats are displayed as paid seats . Worst seats are not allocated even if one opts for Auto check in . You need to arrive early at the airport and check in thru kiosk or pay at the counter wherein seats are allocated on different rows even to couples traveling together unmindful of their medical needs . Have written to aviation ministry to formulate guidelines and policy for display of 75% seats as free seats during web check in and allocation of adjoining seats to couples / families/family with children travelling together. No surprise it’s tagged the worst airline

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IndiGo

IndiGo

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

n/a

In Flight Entertainment

1

Baggage Handling

4

Check-in Process

1

Meals and Beverages

3

Recommend Airline