Passenger Review
Aeromexico review by Melissa
3 / 10
10 September, 2022 by Melissa Boyette
Economy Class
REFUNDABLE TICKETS ARE A SCAM! Aeromexico is stealing from customers by refusing to process “fully refundable” tickets. I paid A LOT extra for refundable and now 5 weeks later still don’t have my $1600 back! I have asked three times to speak with a supervisor and they refuse. Then I asked to speak with someone in the refund department and they told me that department doesn’t have a phone! HOW CONVENIENT. I don’t trust that I will ever get my money back!
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Aeromexico
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
2
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline